Vendor Code of Conduct

Our Vendor Code of Conduct ("Vendor Code") applies to all vendors and facilities that produce goods for Lucky & Me. The whole supply chain must comply - including garment and raw materials suppliers, sub-suppliers, and sub-contractors (which must be pre-approved by Lucky & Me).

The standards of this Vendor Code apply equally to all workers, including but not limited to, permanent, temporary, and agency workers, as well as piece-rate, salaried, hourly paid, legal young workers (minors), part-time, night, and migrant workers.

This Vendor Code provides a framework for Lucky & Me to evaluate all vendors' social and environmental performance and progress. Our goal is continuous improvement. All vendors must implement this Vendor Code and applicable laws into policies and procedures and submit to verification and monitoring upon request.

Compliance With Laws​

All vendors are expected to comply with and will be monitored to all relevant and applicable laws and regulations of the country in which workers are employed. When differences or conflicts in standards arise, suppliers are expected to comply with the highest standard that is the most in favor of the employees.

No Corruption or Bribery 

Vendors must avoid all forms of corruption, including extortion, bribery, embezzlement, theft, or other abuse of power to gain an advantage.


No Child Labor

Child labor is strictly prohibited. Vendors must ensure that all employees are at least 15 years of age, meet the age for completing compulsory education, or meet the local legal working age, whichever is highest. 

No Forced or Bonded Labor

Vendors must ensure there is no use of forced labor, including but not limited to prison, indentured, or bonded labor, as well as involuntary overtime.

Wages and Benefits

All vendors shall pay wages which equal or exceed minimum wage or the appropriate prevailing wage, whichever is higher. The vendor must comply with all legal requirements on wages, and provide any fringe benefits required by law and/or contract. The vendor must remunerate employees with special rates and benefits in accordance with applicable laws, in addition to the local minimum wage. The vendor must provide employees with a clear, detailed, written account for each pay period and must not deduct wages illegally or for disciplinary purposes.

Overtime Wages

In addition to compensation for regular working hours, employees must be compensated for overtime hours at the rate legally required in the country of manufacture or, in those countries where such laws do not exist, at a rate exceeding the regular hourly compensation rate by at least 125%.

Hours of Work

Vendors shall not require workers to work more than the regular and overtime hours allowed by the law of the country where the workers are employed. The regular work week shall not exceed 48 hours or the maximum allowed by the law of the country of manufacture, whichever is less. The sum of regular plus overtime hours in a week shall not exceed 60 hours per week, or the local legal limit, whichever is less. All overtime must be voluntary and compensated at a premium rate.

Time Off and Breaks

Vendors must provide at least 24 consecutive hours of rest at least once in every seven-day period. The vendor must recognize statutory leave and holidays. Break time must be respected.

Freedom of Association and Collective Bargaining

Workers must be free to join organizations of their own choice. Suppliers shall recognize and respect the right of employees to freedom of association and collective bargaining. Workers must be free to choose, form, belong or not belong to a union, or any other type of employees' organization, and take part in related activities of these organizations.

Harassment, Abuse, and Disciplinary Action

Every employee shall be treated with respect and dignity. Vendors must ensure that the workplace is free from sexual, psychological, physical, and verbal harassment, abuse, or intimidation and that every employee is treated with respect and dignity. Disciplinary practices must be clearly laid out, legal, and impartial.


Vendors must ensure employees are not subject to any discrimination in employment, including hiring, salary benefits, advancement, discipline, termination or retirement, on the basis of sex, gender identify, race, religion, age, disability, illness, marital status, pregnancy, sexual orientation, nationality, caste, political opinion, social or ethnic origin, or other protected status.

Feedback System

The Vendor must ensure there is an internal grievance system that allows for anonymity and confidentiality. Employee comments must be responded to in a timely manner.

Informed Workplace

The Vendor must communicate information on employee rights and obligations defined by this Code and applicable laws both orally and through the posting of the Lucky & Me Vendor Code of Conduct in the language of employees.

Young Workers

The Vendor must comply with applicable laws and regulations with regard to young workers (individuals who are 15-17 years of age), including but not limited to: type of work, hours of work, health checks, registration to authorities, wages, and benefits.

Health & Safety


The Vendor must provide safe and healthy workplace facilities which meet the applicable laws and regulations - including but not limited to factories, dormitories, and canteens. The Vendor must take adequate steps to prevent accidents and injuries related to work or other activities by implementing policies, systems, and training designed to prevent accidents and injuries and to protect worker health.

Fire Safety

All vendors will ensure all facilities have sufficient fire protection, prevention, and suppression systems in place, including having sufficient facility exit points for escape. Workers shall be trained in fire and emergency evacuation procedures. Vendors must abide by all applicable regulations in addition to having fire protection and prevention systems in place that protect employees, visitors and neighbors from the danger of fire on all vendor-owned or utilized properties.


Vendors must protect indoor and outdoor environmental health by adhering to all applicable regulatory requirements and codes, including but not limited to air, water, ground, and sound quality and chemical and waste management. Vendors must continuously work towards mitigating negative environmental impacts in daily operations.

Facility Management


Lucky & Me does not permit subcontracting without our prior written approval. All samples and production must be placed within facilities that have been pre-approved by Lucky & Me, without exception. Vendors must communicate to Lucky & Me any need to expand the supply base. All work must be in accordance with the terms of the Vendor's contract with Lucky & Me and regulated according to the law. Homework must not be used under any circumstances. Direct suppliers are required to continuously monitor approved subcontractors and sub-suppliers for social and environmental responsibility using standards that meet or exceed our Vendor Code.

Code Implementation

Suppliers must post this Vendor Code prominently in the workplace in the local language and all actively work to implement and integrate this Code into their operations.